Sapling is an AI messaging assistant for customer-facing teams that provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Features include Grammar, Autocomplete, Snippets, and Chat Assist.
Benefits of Sapling include faster response time, access to conversational insights for coaching and preparation, and retrieval of relevant responses from a team response bank.
Use cases for Sapling could include leveraging GPT text generation to create automated customer service responses or generate product descriptions based on key customer data points.
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